Privacy Policy
Privacy Policy for www.teleflora.com.mt
We take your privacy seriously and we are committed to protecting your privacy.
We follow the procedures set out in this policy when using your information.
By using this Website to give us your information you accept the terms of and consent
to us using your information in accordance with this policy.
Information Collected
For the purpose of the Data Protection Act 1998 the data controller is Teleflora Malta Limited, whose contact details are set out at the end of this document.
We will use the information we collect about you lawfully and to process your order
and to provide you with the best possible service.
If you use the Services or if you contact us with an enquiry we will collect personal
information such as your name, contact details, phone number, e-mail address, address
credit/debit card details and age and use them to respond to your enquiry.
We will never collect sensitive information about you without your consent. We may
contact you by telephone, post or email.
Use of Information
The information you provide will be held on a database and may only be accessed
by our staff. We may also share
it with third parties such as banking / merchant services and third party suppliers
where necessary to provide services to you. We use third party suppliers to provide payment services and your order contact details shall be passed to those relevant third party suppliers
for the purpose of fulfilling your order.
We may pass aggregate information on the usage of our Website to third parties but
this will not include information that can be used to identify you.
We will not e-mail you or contact you by SMS or MMS in the future unless you have
given us your consent other than to confirm orders or discussions related to products
that you have previously ordered.
Once you have consented to the transfer of your personal information to a third
party such as a marketing company, you must follow the opt-out procedures provided
for by such third party, to opt out or modify your personal information contained
in such third party’s database.
You will have the opportunity to opt out of receiving any marketing e-mail from
us or from other third parties in the future by emailing
info@teleflora.com.mt or clicking
on the 'unsubscribe' button of any email you receive.
We do our best to ensure that all information held relating to you is kept up-to-date,
accurate and complete. However we also rely on you to notify us if your information
requires updating or deleting. We will respond to requests from you to update or
delete your information in an efficient and timely manner.
Use of Cookies
Unless you have indicated your objection when disclosing your information to us,
our system will issue cookies to your computer when you log on to the Website. Cookies
are small amounts of information regarding your browsing habits which we store on
your computer. Cookies make it easier for you to log on to and use the Website during
future visits. They also allow us to monitor Website traffic and to personalise
the content of the Website for you. You may have the ability to accept or decline
cookies. Most web browsers automatically accept cookies, but if you prefer you may
be able to modify your browser settings to decline all cookies, or to notify you
each time a cookie is tendered and permit you to accept or decline cookies on an
individual basis. If you choose to decline cookies, however, that may hinder the
performance of the web Website. For specific details about how to configure your
browser you should refer to its supplier or manufacturer.
Security
We employ security measures to protect your information from access by unauthorised
persons and against unlawful processing, accidental loss, destruction and damage,
however, transmission of information via the internet is not completely secure.
We will use reasonable endeavours to protect your personal data but we cannot guarantee
the security of it.
We will retain your information for a reasonable period or as long as the law requires.
We will only disclose your personal data in the event that we sell any or all of
our business or assets, if we are acquired by a third party or where we are required
or permitted to by law.
We may amend this Privacy Policy at any time. If we make any substantial changes
in the way we use your Personal Information we will notify you by posting them on
the Website.
All comments, queries and requests relating to our use of your information are welcomed
and should be emailed to
info@teleflora.com.mt.